INTERNATIONAL CUSTOMERS
SHIPPING TO THE UNITED STATES
Denner Cashmere has partnered with Royal Mail. With Royal Mail, we can provide a seamless and enhanced shipping experience.
Orders should be paid for either by credit card, debit card, Shop Pay, PayPal, Apple Pay or Google Pay.
VAT (Value Added Tax) is not payable on orders shipped outside the UK, and this will be automatically deducted from your order once you have filled in your country details.
There are no duties or taxes due if you are ordering from the United States as long as the order value is under 800 USD.
SHIPPING TO EUROPE
Denner Cashmere has partnered with Royal Mail. With Royal Mail, we can provide a seamless and enhanced shipping experience.
Orders should be paid for either by credit card, debit card, Shop Pay, PayPal, Apple Pay or Google Pay.
VAT (Value Added Tax) is not payable on orders shipped outside the UK, and this will be automatically deducted from your order once you have filled in your country details.
Taxes and duties are subject to local customs and are responsibility of the customer.
SHIPPING COSTS
UNITED STATES
For all orders over $150/£120 we offer a free US Standard International Shipping. Delivery is expected between 5 to 7 working days. Your order will be delivered with USPS.
US Standard International shipping is $18/£15 for all orders under $150/£120. Delivery is expected between 5 to 7 working days. Your order will be delivered with USPS.
For express delivery please contact our customer service team via enquiries@dennercashmere.co.uk who will be able to assist you.
EUROPE
Standard International flat rate is £12. Delivery is expected between 5 to 7 working days.
For express delivery please contact our customer service team via enquiries@dennercashmere.co.uk who will be able to assist you.
RETURNS
If you are not happy with your purchase in any way or changed your mind we will accept a return up to 30 days after receipt and issue a full refund. Any items returned must be in their original condition and not marked, dirty or damaged.
The return shipping cost is the responsibility of the customer, we do not refund the cost of shipping.
Please return your parcel to
Denner Cashmere
114 St. Johns Hill
London
SW11 1SJ
UK
To speed up the process please send your tracking number together with the order number to enquiries@dennercashmere.co.uk.
TRACKING ORDERS
Overseas orders can be tracked. Please contact customer services via enquiries@dennercashmere.co.uk and we will provide the tracking information.
CONTACT
Phone: +44 2079244332
Available during UK office working hours Monday to Friday 9am to 5pm.
Email: enquiries@dennercashmere.co.uk
Head Office Address:
Denner Cashmere
114 St John's Hill
London
SW11 1SJ
UK
SIZING CHART
| LADIES | UK | US | IT | FR | DE |
|---|---|---|---|---|---|
| S | 8/10 | 4/6 | 40/42 | 36/38 | 34/36 |
| M | 12/14 | 8/10 | 44/46 | 40/42 | 38/40 |
| L | 16/18 | 12/14 | 48/50 | 44/46 | 42/44 |
| XL | 20/22 | 16/18 | 52/54 | 48/50 | 46/48 |
We accept all majot credit and debit cards including Paypal, Shop Pay, Apple Pay, Google Pay.
If you have not received your order within 14 days please contact Customer Services via enquiries@dennercashmere.co.uk.