I love the thought of this cardigan but had to return the first one as the stitching had come undone on one of the seams. Denner replaced it very quickly but now again the stitching has come undone in three places. Looking at the seam there is not enough allowance of material to make a good seam. A great shame.
Reply by Denner Cashmere Thank you for your feedback and we are very sorry to hear of your negative experience. You reported a fault with your item very soon after you received it and so we issued you with a free return address and you were sent a replacement straight away. Unfortunately you experienced a similar fault with the replacement within 2 months of the original purchase. We therefore issued another free returning address and once we received the faulty item back, we issued you a refund for the item and postage costs from the original order.
As an apology for the inconvenience and to thank you for your time reviewing the item, we have sent you a bottle of cashmere shampoo and comb.
For more information on our returns policy please click 'customer service' at the bottom of this page and select 'returns and refunds'.
Email email@example.com for more detail and further assistance.
5 / 5
reviewed by Fiona 27 Feb 2019
Yes, I recommend this product.
"Great To Wear And Wash"
I love this cardigan. It's light, yet warm and very easy to wear. I find cashmere items from Denner wear and wash much better than many other companies. It's been a great buy.