OUR WORLD/
DESPATCH & DELIVERY
UK
We do our utmost to send your order out the same day it is received, but this is not always possible and we advise you allow 7 working days for delivery. Our standard postage charge for delivery within the UK is £4.95. However, if you spend over £200 we are happy to offer you free P&P via Royal Mail 48 hour service.
EXPRESS
Orders can be delivered next working day for a charge of £10 which consists of an extra £5.05 on top of our standard charge of £4.95. For all orders over £200 we provide free tracking service. For next day delivery, please place your order before 1pm. Please note that we despatch orders Monday-Friday.
INTERNATIONAL
We ship internationally. Postage costs are calculated at checkout.
For more information on international orders please click here.
TRACKING
Only orders above £200, Next Day Deliveries and Overseas orders can be tracked. Please contact Customer Services and we will provide the tracking info.
LOST PARCELS
If you have not received your order within 7 days please contact Customer Services. However, we have to allow 14 working days from the despatch date before reporting the parcel as lost.